CleanZon process
How we work
Clear, professional process with no surprises
Step by step
Detailed 8-step process
1. Initial contact
Call or form to understand your need.
2. Assessment
Visit or remote assessment with photos and measurements.
3. Quote
Clear proposal, no hidden costs.
4. Confirmation
Approval and scheduling with dates.
5. Planning
Team assigned and resources prepared.
6. Execution
Clearance, cleaning and waste removal.
7. Documentation
Delivery of receipts and certificates.
8. Follow-up
We confirm your satisfaction and answer any questions.
Required documentation
- Authorisation from the owner or administrator.
- Access to the property/premises and community permissions if applicable.
- For special services: reports or legal authorisation.
Guarantees and insurance
We have public liability insurance and safety protocols. If anything unexpected arises, we respond immediately.
Typical completion times
Sensitive situations
In cases of bereavement or hoarding, we act with empathy and respect. We arrange discreet schedules and treat families with sensitivity.
Process FAQs
Do I need to be present during the service?
It is not required. We can coordinate keys and access with full safety and trust.
Does the quote include waste management?
Yes, we detail removal and delivery to authorised managers depending on the type of waste.
Do you offer urgent service within 24 hours?
For special situations we have teams available to handle urgent requests.
How do you protect communal areas?
We use protective measures and protocols to avoid damage to entrances, lifts or stairs.
What happens if valuables are found?
They are catalogued and handed to the responsible person indicated by the family or owner.
Let’s discuss your case
We advise you with no obligation and provide a clear plan from the first contact.
Request information Request via WhatsApp